Play Responsibly

Taking a Break

A cooling-off period blocks your account for a short time—days or weeks—while you step away. Self-exclusion closes your account for a fixed term, such as six months or a year. Both options are available from the platform. Self-exclusion cannot be lifted early, no matter the reason. To start it, contact support in writing and state the term you want. The site will confirm the closure and remind you of the date it ends.

Protecting Minors

The platform is for players aged 18 and above only. If you share a computer, make sure your account stays signed out when you are not using it. Keep your login details out of reach of children and teenagers. Filtering software can block gambling sites on a shared device. Many security programs include this feature. Setting it up adds a layer of protection for younger people who might otherwise find the lobby by accident.

The Money Facts

Gambling is entertainment that costs money—it is not a way to earn income. The odds always favour the operator over any long run. No system, winning streak or staking plan changes that mathematical reality. Treat any money you deposit as the cost of playing, like a ticket or a meal. If you are hoping to win back what you lost, you are no longer playing for fun. Stop and take a break before you decide what to do next.

Recognising a Problem

Ask yourself honestly: do you chase losses by playing longer or betting bigger? Have you borrowed money or sold something to gamble? Do you hide how much time or money you spend at the site? Do you play to escape worry, boredom or anger? Do you need larger bets to feel the same thrill? Have you missed work, lost sleep or skipped time with family because of gambling? A “yes” to any of these is worth taking seriously.

Limits That Protect Your Spending

You can set a deposit limit for a day, a week or a month inside your account settings. A loss limit and a session time limit work the same way. A reality-check reminder can also be turned on to show how long you have been playing. Any request to tighten a limit takes effect straight away. If you later want to raise a limit, the change is held for a cooling-off period of at least 24 hours. This pause gives you time to reconsider.